CUSTOMER CARE

 

Here at Baby Toddler Adventure we take great pride in providing beautiful products and amazing customer service.  We strive to deliver on time and with a flourish! We also aim to offer an increasingly wide variety of gift items as the business grows. We are excited that you are joining us on this amazing new adventure!

PRIVACY & SAFETY

What Data we collect

We collect the following data in order to fulfil orders for customers:

  • Billing Name

  • Billing Address

  • Ship to Name

  • Shipping Address

  • Telephone Number

  • Email address

  • IP address


Credit/debit card details are not collected or stored by Baby Toddler Adventure, but are passed directly via encrypted connection to Wix for processing.

The following information is collected for newsletter subscribers:

  • Name

  • Email address


The following information is collected for blog comment subscriptions:

  • Email address

Data retention


Data will be kept for up to 10 years for the following reasons:

  • To respond to any questions or complaints.

  • To comply with the legal requirements.

Data transfers


Baby Toddler Adventure will not share data with any third parties not directly associated with the provision of orders. Data may be passed to the following third party organisations as part of the order delivery process:

  • Royal Mail

  • alternative couriers where necessary for fulfilment (ie, special deliveries etc)


We may disclose your personal data in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate, statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners such as advertisers or sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Contact info


The website is owned by Baby Toddler Adventure and the data protection officer is Jennifer Williams.

We adhere with the Information Commissioners Office and the principles of the General Data Protection Regulations. If you would like to see the data we have stored for your email address, please send an email to babytoddleradventure@gmail.com.

If you would like your data deleted, please send an email to babytoddleradventure@gmail.com.

PAYMENT METHODS

- Credit / Debit Cards

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© 2020 by Baby Toddler Adventure.